In order to serve customers more efficiently, we adhere to the purpose of "improving the value of the customer brand with professionalism", "preferential prices, considerate service Reliable product quality solemnly promises you:
Product quality commitment
Quality records and testing data are available for product manufacturing and testing.Check the whole process and flow of products,After the products are confirmed to be qualified, they can be packed and shipped.
Product price commitment
Under the same competitive conditions, our company will not sacrifice productsEnvironmental protection and safety requirements at the cost of reducing product qualityOn the basis of the above, we sincerely offer them to customers at preferential prices.
Delivery commitment
Cooperate with the customer in production scheduling. If delivery is required in advance,Our company can specially organize production to meet customer needs.At the time of product delivery, our company provides customers with product certificates, product specifications, etc.
After sales service commitment
Service tenet: efficient, meticulous, professional and considerate. Service objective: to solve customers' worries with professionalism. Service efficiency: after receiving the customer's notice, we will respond as quickly as possible, and the customer service engineer will make every effort to check the machine in detail according to the customer's requirements.
Pre sales services
Machine selection: provide customers with machine selection scheme and optimization suggestions.
Plant planning: provide personalized, comprehensive and detailed plant planning and design scheme.
Product promotion: product promotion book, pre-sales technical support negotiation.
Investment budget: provide overall project investment budget, resource allocation and income analysis.
Product process: support for product process and mold process problems.
Injection and die-casting: issuance of automation unit project scheme.
Services on sale
Machine installation: professional technicians install the customer's machine on site.
Training support: provide customers with practical technical training on machine maintenance, machine operation, etc.
Technical support: assist customers in product production and commissioning.
Personnel support: recommend professional technicians and managers for injection molding and die-casting for customers.
Resource sharing: regularly organize customers, industry experts and scientific research institutes for technical exchanges.
after-sale service
Timely and efficient: arrange the handling work immediately after receiving the customer's notice.
Equipment commissioning: provide equipment commissioning, maintenance and on-site operation training.
Equipment maintenance: warranty within one year, lifelong maintenance, and equipment overhaul service.
Regular visit: visit regularly every month to guide customers to use and maintain the machine.
Training content: training content related to injection molding and die-casting can be provided.
Resident service: provide fixed-point resident service for strategic customers and key customers, and provide spare parts reserve.
